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We appreciate your visit to the website womingo.com and/or mobile application (collectively “Platform”) of Antworks Insurance Broking and Risk Consulting Pvt. Ltd. (“herein referred to as Antworks”) and your interest in our products and services. At Womingo, safeguarding your personal data and ensuring your trust are of paramount importance to us. We want you to feel confident and secure while engaging with our Platform.
This Privacy Notice explains how we collect, use, process, transfer, and protect your personal information during and after your interactions with the Platform. It also outlines the purposes for which we process your data, how it may be shared, and the rights available to you in relation to your personal information. We encourage you to read this notice carefully to understand how we handle your data and our commitment to protecting your privacy.
Please note that this Privacy Notice applies solely to information collected through your use of the Platform. There might be other sites linked to Womingo. Personal information that you provide to those sites is not our property. These affiliated sites may have different privacy practices, and we encourage you to read their privacy policies of these websites when you visit them.
The terms outlined in this Privacy Notice are intended to complement, and not replace, any other agreements or privacy statements you may have entered with Womingo, including client-specific notices, and remain subject to applicable laws and regulatory requirements.
We may update this Privacy Notice periodically to reflect changes in legal requirements, our business practices, or the services we provide. We encourage you to revisit this page regularly to stay informed about how we continue to protect your personal data.
Information we collect:
The personal information we collect may vary based on the nature and context of your interactions with us, and may include:
| Sr. No. | Category of Personal Information | Types of Information Collected |
|---|---|---|
| 1 | Personal Identifiers | Name |
| Date of Birth | ||
| Gender | ||
| Aadhaar Number (masked) | ||
| PAN Number | ||
| Passport Number | ||
| Driving License | ||
| Nominee/Beneficiary Data | ||
| 2 | Contact Information | Phone Number |
| Email Address | ||
| Permanent Address | ||
| Current Residential Address | ||
| Emergency Contact Details | ||
| 3 | Demographic Identifiers | Age |
| Marital Status | ||
| Nationality | ||
| Dependents’ Information | ||
| 4 | Employment Information | Occupation |
| Employer Name | ||
| Job Title | ||
| Employment Status | ||
| Income Range | ||
| 5 | Education | Educational Qualifications |
| Certifications (if relevant to insurance needs) | ||
| 6 | Financial Information | Bank Account Details (for premium payments) |
| Income Proof | ||
| Investment Details | ||
| Tax Information | ||
| 7 | Health Information | Medical History |
| Pre-existing Conditions | ||
| Health Check-up Reports (for health/travel insurance) | ||
| 8 | Multimedia Data | Photographs |
| Video Recordings | ||
| Voice Recordings | ||
| Signature Images | ||
| 9 | Digital Interaction Data | IP Address |
| Browsing History | ||
| Cookies | ||
| Device Information | ||
| Clickstream Data |
We use this information to provide services to you. If you don’t give us the correct information or ask us to delete it, we might not be able to provide you with the service you requested from us.
Cookies are typically placed on your device whenever you visit us online. This allows the Platform to remember your device and serves several purposes.
A notification banner may appear on Platform, allowing you to manage your consent to collect cookies. Below is a summary of the categories of cookies used and how your consent may impact your experience:
Strictly Necessary Cookies: Essential for Platform functionality. These cannot be disabled as they ensure secure and reliable access to the Platform.
Optional Cookies: Optional cookies help us improve your experience by understanding how you use our website and by remembering your preferences. They may also help us assess the overall performance of our content and services.
For more information about managing cookies, refer to your browser’s help file or reach out to us at grievance[at]antworksmoney[dot]com or you can refer to our Cookie Notice.
We collect your personal data only where it is necessary for purposes such as insurance solicitation, policy servicing, regulatory compliance, or as otherwise required during our engagement with you. This may include information obtained through the following means:
Direct Interactions: Information you share with us directly, such as when completing applications, forms, claims, surveys, or when communicating with our representatives.
Third-Party Sources: Data received from insurance partners or their authorized service providers.
When you register or submit personal information to womingo.com, we use this information only for the purposes outlined in this Privacy Notice or as explicitly stated during data collection. This includes:
Respond to queries or requests submitted by you.
Process orders or applications submitted by you.
Administer or otherwise carry out our obligations in relation to any agreement with our authorized business partners in connection with our business operations and functions for the purpose of insurance solicitation, providing pre/post sale services, claims servicing, and providing you any other services as permissible under applicable laws or any other insurance-related purposes.
Anticipate and resolve problems with any services supplied to you.
Offer group insurance cover and wellness corner offerings/health and wellness-related information to your employer organization.
To send you information about promotions or offers from Insurance Companies to the extent permissible under applicable laws. We might also tell you about new features or products.
To make our Platform and the services offered better. We may combine information we get from you with information about you we get from our business partners or third parties as permissible under applicable laws.
To send you notices, communications, offer alerts relevant to your use of the Services offered on this Platform.
Third parties and outsourced entities for the reasons consistent with the purposes for which the information was collected and/or other purposes as per applicable law.
Where we need to comply with a legal obligation as per the applicable legal and regulatory framework.
As otherwise provided in this Privacy Notice.
Some features of this Platform or our Services will require you to furnish your personally identifiable information as provided by you under your account section on our Platform.
Womingo processes your personal information only where we have a lawful basis to do so, in accordance with applicable laws and regulations. The primary grounds on which we rely include:
Performance of services: Processing is necessary to enter into or fulfil our service obligations with you such as, to help you compare insurance products, obtain quotations, submit proposals to insurers, assist you with policy servicing, and support you in coordinating claims with the respective insurance company and their authorized service providers.
Compliance with Legal Obligations: We may use personal information collected for insurance solicitation to comply with applicable legal and regulatory requirements.
Legitimate Uses: We may process your personal data where it is necessary for the legitimate uses like managing policy renewals, performance of services, and ensuring customer support. These uses do not, at any time override your rights as a data principal.
Consent: We require your explicit consent to send you promotional communications. You may manage your consent and update your communication preferences at any time by contacting us at grievance@antworksmoney.com.
We are committed to processing your personal data lawfully, fairly, and transparently, and will only use it for the purposes outlined in this Privacy Notice or as otherwise permitted under applicable law.
Who do we share your data with?
We ensure that your personal data is processed in a manner that is compatible with the purposes specified above. We only share your personal data when it’s necessary to help serve you better, comply with the law.
Insurance Companies: To help you compare, purchase, or manage insurance products and services you’re interested in.
Trusted Service Partners: Companies that support us in delivering our services, such as:
Managing documents and records as required by regulations
Storing data securely in cloud systems
To provide you logistic support
Third-party service providers providing services to us. (Note: broking services and other core services are not outsourced).
Service Providers of an insurance company for the following purposes:
Helping with medical checks if required for certain policies
Assisting with claims investigations in coordination with insurers or third-party administrators, or surveyors
Partnered agencies offering value-added services like Wellness
Regulatory Authorities or Legal Requirements: We may disclose your information if required by law, government authorities, courts, or regulators—for example, to comply with legal processes, prevent fraud, or protect our legal rights.
Change in ownership: If Womingo is ever merged with or acquired by another company, your information may be transferred as part of that transaction. If this happens, we’ll ensure your data continues to be protected under this Privacy Notice or a similar standard.
We will always ensure that any third parties we work with handle your personal data safely, respect your privacy, and only use the information for the specific purposes we’ve explained. Wherever your consent is required by law for sharing your data, we will seek it explicitly, and you have the right to withdraw it at any time.
Where permitted by applicable law or regulation, you have the right to:
Access Information About Personal Data: You can request a summary of your personal data we process, details of our processing activities, and information about any third parties with whom your data is shared.
Correction and Erasure of Personal Data: You may ask us to correct, complete, update, or erase your personal data if it’s inaccurate, incomplete, outdated, or no longer needed, subject to legal retention requirements.
Grievance Redressal: You have access to our grievance redressal process to address concerns about your personal data or your rights, with the option to escalate unresolved issues to the Data Protection Board.
Nominate: You can nominate someone to exercise your data rights on your behalf in case of your death or incapacity, as per the prescribed process.
To exercise these rights, contact us at grievance@antworksmoney.com.
Where your information is processed:
Your personal information is collected, processed, and stored securely within India. All our systems, including cloud infrastructure and trusted service providers, are hosted in India and operate in compliance with applicable data protection and regulatory requirements.
We take appropriate technical and organizational measures to ensure your data always remains protected.
We employ reasonable technical and organizational security measures at all times to protect the information we collect from you. We use multiple electronic, procedural, and physical security measures to protect against unauthorized or unlawful use or alteration of information, and against any accidental loss, destruction, or damage to information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security. Further, you are responsible for maintaining the confidentiality and security of your login ID and password, and may not provide these credentials to any third party.
How long is personal data retained for:
We will not retain your personal data for longer than is necessary, and we will hold it only for the purposes for which it was obtained and in accordance with the applicable laws. Our retention periods are based on business needs and statutory requirements.
Breach Notification:
In the event of a data breach that compromises the confidentiality or integrity of your personal data, we will notify you and the Data Protection Board as required by the Digital Personal Data Protection Act 2023. This notification will be provided within 72 hours’ time of becoming aware of the breach, outlining:
The nature of the breach.
The likely consequences of the breach.
The measures we have taken to address the breach.
The steps you can take to mitigate potential risks.
Children's Data:
We do not process personal data of children (under the age of 18) unless we have obtained explicit parental/guardian consent as a part of policy member/insured details.
Grievance Redressal:
We are committed to protecting your personal data and addressing your privacy concerns in full compliance with applicable data protection and cybersecurity laws. In case you have any grievances with respect to, in accordance with applicable law, the name and contact details of the Grievance Officer are provided below:
Antworks Insurance Broking and Risk Consulting Private Limited
Registered Office – 589, Sector-15A, Faridabad, Haryana
Tel - 0129 – 2222400, Email: grievance@antworksmoney.com
To submit your complaint, include your name, contact details, and a clear description of your concern (with any relevant documents). Submissions are accepted via email, phone, or our online portal.
If unsatisfied, you may escalate to the Data Protection Board of India (DPBI).
We are dedicated to resolving your concerns promptly, fairly, and in full compliance with applicable data protection laws.
In case your grievance is in relation to Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we shall acknowledge your complaint within twenty-four hours and dispose off such the complaint within a period of fifteen days from the date of its receipt. Disposal of complaint shall include all actions as considered necessary by Womingo.
Notification of Changes to the Privacy Notice
Womingo reserves the right to revise this Privacy Notice from time to time as per organization's needs or to abide by new regulations, by posting notice of the amendment as appropriate. To the extent permitted by applicable law, such changes will be applicable from the time they are posted.
